The Fine Pawprint 🐾
Terms & Conditions
By using Pawmora’s services, I agree to the following:
The liability waiver.
That my dog is up to date on Rabies and all required vaccinations. Puppies under 6 months are up to date on vaccinations, worming, and veterinary checkups.
I acknowledge that dog training, daycare, and walking services do not guarantee specific outcomes. My commitment to reinforcing training at home is essential. Likewise, my dog’s individual temperament and genetic potential will influence the results possible from training services.
I understand that dogs may engage in rough play and that injuries can occur. Pawmora is not liable for injuries, unless due to negligence.
I agree to inform Pawmora staff of any behavioral issues my dog has, including anxiety, aggression, bites, and reactivity, before services begin.
I agree to inform Pawmora staff of any medical issues or illness my dog has, before services begin.
I understand that private sessions must be used within a limited time frame.
I understand the Small Class Policy, and agree to a shorter class time for those “semi-private sessions”
I agree to the Media Policy.
I understand online courses are only guaranteed to remain available for one year after purchase.
Liability Waiver
PAWMORA (a brand of Good Dog DC, LLC) will endeavor to create as safe an environment as possible for the training of my dog and will endeavor to offer only sound, safe, and responsible training and training instructions. However, I recognize that PAWMORA is not responsible for any unintentional errors, omissions, or incorrect assertions. I understand that the recommendation of any other product or service is not a guarantee of my satisfaction with that product or service. Further, I am and will remain responsible for the actions of my dog at all times. I hereby agree to abide by the rules and policies of PAWMORA training sessions as set forth in this contract. I understand that attendance of dog training sessions is not without risk to myself, members of my family, guests who may attend, or to my dog. In consideration of, and as inducement to the acceptance of my application for training membership in this program, I hereby agree to indemnify and hold harmless PAWMORA its officers, directors, instructors, agents, employees and/or representatives of any and all claims, or claims by any member of my family, or accompanying guests of mine of injury, expense, costs or damages to myself, my dog or any handler sponsored by me both in class and out of class. In addition, I agree that I will defend and indemnify the PAWMORA for any injury, expense, costs or damages to any dog handlers or dogs, whether sponsored by me or not, or to third parties arising out of my own actions or the actions of my dog. I have read the above-stated provisions and agree to accept those responsibilities.
Private Session Time Frame
Private sessions must be used within one month from purchase date. Each session purchased extends this time frame for one additional month. So, a single session would have to be used within one month from the purchase date. Three sessions would have to be used within three months from purchase date. After the above time frame expires, you forfeit your private sessions. If you know you will need additional time in advance, exceptions may be made, please contact info@pawmora.com for more information.
Vaccinations and Health
To ensure the health and safety of all dogs and humans participating in Pawmora services, we require the following:
Vaccination Requirements:
All dogs over 6 months must be current on their Rabies vaccination.
Puppies under 6 months must have received at least two rounds of core vaccinations, such as DHPP (Distemper, Hepatitis, Parvovirus, Parainfluenza).
Puppies must be worm-free before starting Puppy Academy or group puppy classes.
While not required, we highly recommend all dogs be vaccinated for Bordetella (Kennel Cough) and Canine Influenza, if eligible.
Illness Policy:
Pawmora is a busy training company, and preventing the spread of illness is a top priority. If your dog is exhibiting any signs of illness—including coughing, runny nose, diarrhea, or vomiting—please keep them home from training.
If your dog or puppy has a contagious illness, they may still be eligible for private sessions. Please email us with details, and we will try to make accommodations.
We also strive to protect human health. If you are feeling unwell—especially if you suspect or have COVID-19—please stay home.
We will do our best to reschedule your session or class in a timely manner.
Purchase Policy
Payment is due before or at the first session.
All purchases are non-refundable after the initial transaction.
Packages must be used within the specified timeframe.
Services cannot be transferred to another individual without prior approval.
Cancellation Policy
There are no refunds for purchases once made, with the exception of Puppy Kindergarten and Adult 1. For those two entry-level classes, clients who are not happy after their first class are able to receive a full refund. Additional notes:
Private Sessions: Must be used within one month of purchase. Each additional session purchased extends the time frame by one month. Exceptions may be made by contacting info@pawmora.com. You may reschedule a private session with a minimum of 48 hours’s notice. Within 48 hours of a session, cancellations and rescheduling are not permitted.
Group Classes: For rolling classes, you will have up to 8 weeks to complete a 6-week class. Scheduled classes can be rescheduled 24 hours in advance. For scheduled classes, missed classes can not be refunded or rescheduled. If you miss a session, materials may be provided upon request.
Dog Walking & Puppy Academy: Clients must reschedule with a minimum of 48 hours’s notice. Within 48 hours of a session, rescheduling is not permitted.
Outdoor Sessions: Will not be conducted in temperatures below 30 degrees, heavy rain, or snow. If weather conditions are unfavorable, we will reschedule at no additional charge.
Small Class Policy
Classes with 3 or dogs or less are considered semi-private and will be held for a reduced class time. Once the class builds to 4 or more dogs, we will resume the full class time. Reduced class times are as follows:
50 minute classes will be ~40 minutes
1 hour classes will be 45 minutes
Classes with only 1 dog are considered a private session, and may be held at a reduced class time, at the instructor’s discretion.
50 minute classes will be ~30 minutes
Media
As a small business, we take pride in celebrating our clients' progress and achievements. We love to share photos and videos of our students on our website and social media to highlight their journey and inspire our community.
By participating in Pawmora services, you grant permission for Pawmora, its employees, and agents to capture and use photographs, videos, or other media featuring you, your dog, or any accompanying guests during training, dog walking, Puppy Academy, daycare, or other services. These images may be used for marketing, advertising, educational, and promotional purposes in print or online.
If you prefer to opt out, please send an email to info@pawmora.com and notify staff in person during your session or class.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Online Course Access
If you purchased any of our Savvy City Dog online courses, you will have access to your online courses via Kajabi, using your login information, for up to one year. After that, you will still have access, unless our business changes, in which case, we will do our best to make our videos available on YouTube.
Important Dates
The training studio is closed on the following dates:
New Years Eve
New Years Day
MLK Jr. Day
Presidents Day
Easter
Memorial Day
Fourth of July
Labor Day
Indigenous Peoples Day
Veterans Day
Thanksgiving
Friday After Thanksgiving
Christmas Eve
Christmas Day